> ## Documentation Index
> Fetch the complete documentation index at: https://support.workbolt.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay Schedule

> When and how you get paid for completed work on WorkBolt.

WorkBolt reviews completed work and processes eligible payments every week.

## Weekly payment cycle

<Steps>
  <Step title="Complete work by Wednesday at 12:00 PM PT">
    Work completed before the weekly cutoff is reviewed for that week’s payment cycle.

    Work completed after the cutoff moves to the following week.
  </Step>

  <Step title="Quality review">
    WorkBolt reviews each submission against the project requirements.

    Only approved and eligible work is added to your earnings.
  </Step>

  <Step title="Payment processing">
    Approved payments are processed through Dots by Thursday at 11:59 PM PT.
  </Step>

  <Step title="Withdraw your earnings">
    Once payment appears in your **Withdrawable Balance**, you can withdraw it through your configured Dots payment method.
  </Step>
</Steps>

<Warning>
  Work that is incomplete, rejected or still under review at the weekly cutoff may not be included in that week’s payment.
</Warning>

## Payment timeline

| Event                         | Timing                                                                      |
| ----------------------------- | --------------------------------------------------------------------------- |
| **Weekly cutoff**             | Wednesday at 12:00 PM PT                                                    |
| **Review and reconciliation** | Wednesday through Thursday                                                  |
| **Payment processed**         | By Thursday at 11:59 PM PT                                                  |
| **Funds delivered**           | Usually 1–5 business days after withdrawal, depending on the payment method |

## Payment and job statuses

| Status         | Meaning                                                     |
| -------------- | ----------------------------------------------------------- |
| **Reviewing**  | The submission is still being evaluated                     |
| **Approved**   | The submission meets the project requirements               |
| **Rejected**   | The submission is not eligible for payment                  |
| **Pending**    | Payment has been queued                                     |
| **Processing** | Payment is being transferred through Dots                   |
| **Completed**  | Payment has been successfully processed                     |
| **Failed**     | The payment encountered an issue and may need to be retried |

<Note>
  A job appearing under **Reviewing** does not confirm that it is complete or eligible for payment. Sessions that ended early, remained in the lobby or were affected by technical issues may still appear there while being reviewed.
</Note>

## Missing or incorrect payments

Payment records may take time to update while reviews and reconciliation are completed.

If a payment or completed job appears to be missing:

1. Confirm that the work was completed before the weekly cutoff
2. Check whether the submission is still under review
3. Review your Earnings page and Dots account
4. Allow up to **one week** for reconciliation and corrections

Do not submit repeated requests during the reconciliation period.

If the issue remains unresolved after one week, email [support@workbolt.ai](mailto:support@workbolt.ai) and include:

* Your WorkBolt account email
* The job or submission name
* The date the work was completed
* The expected payment amount
* Relevant screenshots from your Jobs, Earnings or Dots pages

Providing complete information and screenshots will help the team investigate the issue more quickly.

## Rejected work

Submissions that do not meet the project requirements are not eligible for payment.

Common reasons include:

* Poor audio or video quality
* Incorrect or unapproved equipment
* Incomplete recordings
* Failure to follow project instructions
* Background noise, echo or partner audio bleed
* Work completed by someone other than the approved Expert

Repeated quality issues may affect access to current or future projects.

<Card title="Set up your payment method" icon="credit-card" href="/payments/payment-methods">
  Set up and verify your Dots payment account before completing paid work.
</Card>