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How to start

1

Go to Certifications

Navigate to the Certifications page from your dashboard sidebar. You’ll see all certifications assigned to you as cards.
2

Select a certification

Click on a certification card to open it. Each card shows the title, status, number of attempts, and expiration date (if applicable).
3

Review the instructions

The first screen shows Overall Guidelines — the general rules for the certification — and a list of all sections you’ll need to complete. Read these carefully before proceeding.
4

Complete all sections

Click Continue to Quiz (or Start Review for non-quiz certifications) to begin working through each section.
5

Submit

Once all sections are complete, click Submit Quiz (or Complete Certification) to finish.

Section types you’ll encounter

Information blocks

These present guidelines, rules, or context you need to understand. Read the content carefully, then click Confirm to acknowledge you’ve reviewed it.

Video sections

Some certifications include training videos. Watch the full video, then click Confirm to proceed.

Instruction blocks

Lists of key points or rules presented as bullet points. Review each point and click Confirm when done.

Quiz questions

Text-based questions about the project’s rules. Type your answer in the input field. Your answers are scored after submission.

Audio transcription questions

Listen to an audio clip and type exactly what you hear. Pay attention to capitalization, punctuation, and formatting — accuracy matters.
You must complete all sections before the submit button becomes active. For quiz certifications, every question must have an answer. For review certifications, every section must be confirmed.

Viewing your results

After submitting a quiz-based certification, you’ll see a results screen showing:
  • Overall score — your percentage score
  • Pass threshold — the minimum score required to pass
  • Pass/Fail status — whether you met the threshold
  • Attempt number — which attempt this was
  • Question-by-question breakdown — each question with your answer, the correct answer (if wrong), and any reviewer notes
If you pass, you’ll see a Go to Job button that takes you directly to the job the certification unlocked.

If you don’t pass

If your score falls below the pass threshold:
  1. Review the results screen to see which questions you got wrong
  2. Read the correct answers and any notes provided
  3. Go back to the instructions to review the material
  4. Retake the certification when you’re ready
There is no limit on the number of attempts. The number of attempts you’ve made is tracked and displayed on your certification card.