Code of Conduct

This Code of Conduct applies to anyone who creates a WorkBolt account, applies for a job, participates in a project or intends to work with WorkBolt. By using WorkBolt, applying for jobs or participating in WorkBolt communities, you automatically agree to follow these standards.

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General Conduct

All Experts must behave professionally and respectfully when interacting with other Experts, reviewers, clients and WorkBolt team members. You must:

• Treat others with respect
• Communicate honestly and professionally
• Follow WorkBolt policies and project instructions
• Protect confidential project information
• Raise concerns through the correct support channels
• Cooperate with reviews, investigations and account checks

You must not:

• Harass, threaten, insult or intimidate others
• Use hateful, discriminatory or abusive language
• Publicly shame or target another Expert
• Spread rumors, false information or misleading claims
• Impersonate an Expert or WorkBolt team member
• Promote outside businesses, services, jobs or opportunities without permission
• Send unsolicited advertisements or promotional messages
• Attempt to disrupt WorkBolt projects, communities or operations

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Work Integrity

All work must be completed honestly, independently and according to the project requirements. You must:

• Provide accurate profile and application information
• Accurately represent your language, accent, skills and experience
• Complete all work through your own account
• Use the equipment and setup approved for the job
• Maintain the quality shown during your application or audition
• Follow reviewer feedback and correct identified issues
• Protect recordings, scripts, instructions and client information

You must not:

• Allow another person to use your account
• Complete work through another person’s account
• Give your approved microphone or equipment to someone else to complete jobs
• Misrepresent your identity, accent, language proficiency or qualifications
• Change your microphone, camera, interface or recording setup without approval
• Submit copied, falsified or manipulated work
• Use unauthorized tools, automation or outside assistance
• Attempt to manipulate reviews, payments, matching or quality checks
• Continue working after your account or project access has been paused

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Discord Communication Guidelines

WorkBolt Discord channels are provided for project coordination, announcements, community communication and support.

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Use the correct channels

• Read channel descriptions, announcements and pinned messages before posting
• Keep messages relevant to the purpose of the channel
• Post questions in the correct job or support channel
• Do not post the same request across multiple channels
• Do not repeatedly tag team members
• Use direct messages only when requested or appropriate

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Communicate professionally

• Be clear, respectful and patient
• Allow the team reasonable time to respond
• Disagree without insulting or attacking others
• Do not pressure other Experts to match, respond or complete work
• Do not discuss private account, review or payment matters publicly
• Do not share another person’s private messages or personal information

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Do not spam or badger Support

Before contacting Support:

1. Review the Support Guide
2. Check announcements and pinned messages
3. Try the relevant troubleshooting steps
4. Gather screenshots and submission details

After contacting Support:

• Keep all relevant information in one message
• Do not send repeated messages about the same issue
• Do not contact multiple team members about the same request
• Do not demand immediate responses
• Follow the stated review, payment and reconciliation timelines

Repeated messages, duplicate requests or aggressive communication may result in Discord restrictions or account action.

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No promotion or solicitation

Do not use WorkBolt channels or member lists to:

• Advertise products or services
• Recruit for outside projects
• Share referral or promotional links
• Request money or investments
• Send unsolicited private messages
• Collect personal information
• Move Experts to unrelated outside platforms

Promotion is only permitted with written approval from WorkBolt.

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Enforcement

WorkBolt may review conduct across the platform, Discord, email, support requests and project activity. Depending on the seriousness, frequency and impact of the violation, action may include:

1. A reminder or formal warning
2. Removal of messages or Discord access
3. A temporary project pause
4. Temporary account restrictions
5. Removal from a specific job
6. Temporary suspension from WorkBolt
7. Permanent removal from the platform

Severe or intentional violations may result in immediate removal without prior warnings.

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Reporting a Violation

Report harassment, impersonation, privacy violations, scams or serious misconduct to support@workbolt.ai. Include:

• A clear description of the issue
• The usernames or accounts involved
• The relevant date and project
• Screenshots or supporting information

Do not retaliate against anyone who reports a concern in good faith.